Office Assistant

Pay: $21-$23/hour (based on experience)
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Location: Foothill Ranch, CA
Status: Full-Time, Non-Exempt
Reports To: Manager, Operations

About the Organization

This Foothill Ranch-based company operates within the engineering and technology sector, developing innovative structural design and analysis software used by engineers worldwide. Their products support the safe and efficient design of buildings, bridges, and complex structures across a wide range of industries. Known for high-quality solutions and strong customer support, the team values collaboration, precision, and continuous improvement.

Position Overview

The Office Assistant role is ideal for someone who enjoys being the welcoming face and voice of the office while supporting smooth, efficient daily operations. You'll be the first point of contact for customers, visitors, and vendors, and a key support partner to internal teams.

If you're organized, personable, detail-oriented, and enjoy wearing many hats in a professional office environment, this role offers great exposure to a respected tech-driven organization with long-term potential.

Key Responsibilities

• Serve as the first point of contact for customers via telephone
• Gather and route information to assist customers or direct inquiries to the appropriate department
• Provide professional, knowledgeable, and friendly customer service
• Communicate with customers regarding payments and invoices
• Greet and assist visitors and vendors upon arrival
• Manage incoming mail, deliveries, and shipments
• Coordinate and prepare shipments for conferences
• Ship equipment and supplies to employees as needed
• Monitor and restock office, kitchen, and shipping supplies

Qualifications

• Associate degree or equivalent experience
• 1-2 years of customer service or office experience preferred
• Strong verbal and written communication skills
• High attention to detail with excellent organizational abilities
• Ability to multitask and manage changing priorities
• Self-starter with a positive, "can-do" attitude
• Valid driver's license required

Why This Opportunity?

• Tons of long-term potential
• Competitive pay: $21-$23/hour
• Consistent weekday schedule (no nights or weekends)
• Professional, team-oriented office environment
• Exposure to the engineering software and technology industry
• Opportunity to grow alongside an established, innovative organization